Frequently Asked Questions
Everything you need to know about your Dewha beauty journey.
Are Dewha products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and crafted with gentle, high-quality ingredients specifically designed to be safe for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you test your products on animals?
Absolutely not. Dewha is committed to cruelty-free beauty. We do not conduct animal testing on any of our products or ingredients.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout.